Quality Policy
Quality Policy
We have committed ourselves to provide efficient and reliable services to our customer that equal the highest standard in the industry. Our aim is to contribute in the economic growth of our country.
MAJOR FUNCTIONAL AREAS
š Vehicles & Services
Travel Time Management ensures that all vehicles meet high standards, are well-maintained, and regularly serviced to maintain quality and reliability. We utilize only trusted resources and service providers who are carefully assessed and approved based on their ability to meet our quality requirements, specifications, and contractual conditions.
š Process Control
Travel Time Management identifies, plans, documents, and controls all of its service operations through clear instructions and standardized procedures. All service areas are regularly cleaned and maintained to ensure a safe and suitable environment for the nature of the work. Driver services are provided under controlled and well-supervised conditions to maintain consistency and quality.
š Inspection & Testing
Inspections and testing are carried out in accordance with approved quality plans and documented procedures to ensure that all services conform to specified standards. Detailed records of all inspections and tests are properly established, maintained, and reviewed to uphold consistent quality and compliance.
š Control of Inspection & Testing Tools
Travel Time Management ensures that every vehicle used for verification, testing, or inspection is calibrated according to the required accuracy standards. All calibration processes are performed using instruments and standards that are traceable to national calibration standards, ensuring reliability and precision in all operations.
ā Inspection & Test Status
The inspection and test status of all vehicles and services are clearly defined and monitored at every stage. Test status is documented to ensure that only those vehicles and services that meet inspection and quality standards are approved for further processing or delivery.
š ļø Corrective & Preventive Actions
Causes affecting services, processes, or the quality system ā as well as customer-identified issues ā are promptly addressed through effective corrective and preventive actions. Process data, work operations, quality records, audit reports, and customer complaints are regularly analyzed to identify potential sources of quality problems. Preventive measures are implemented before issues develop, and strict controls are applied to ensure that all corrective and preventive actions are properly executed and effective.
